Delivery Information

We are committed to providing fast, reliable, and hassle-free delivery across Australia. Whether you're ordering our latest designs or a bespoke custom piece, we ensure your order arrives safely and on time.


Shipping Options

Standard Shipping (3-7 business days) – Free.

Express Shipping (1-3 business days) – Available for urgent orders (additional fee applies).

Custom Orders – Production + shipping timeline provided after design confirmation.

Delivery Coverage

We deliver nationwide, including major cities (Sydney, Melbourne, Brisbane, Perth, Adelaide) and regional areas.


Tracking & Updates

Once your order ships, you’ll receive a tracking number via email/SMS to monitor delivery status in real time.


International Shipping

For our European and other international clients, we offer global shipping (rates & timelines calculated at checkout).


Returns & Exchanges

Australian customers enjoy a [7]-day easy returns policy (terms apply).

Custom-made items may be eligible for alterations or exchanges within [7] days of delivery (subject to inspection).

Payment & Security

We accept major payment methods (credit card, PayPal, Afterpay) with secure encryption for your peace of mind.


Need Help?

Contact our customer service team at [shoubochuanmei@hotmail.com] for assistance with orders or delivery queries.