Privacy Policy

We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data in accordance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs) 7.

1. Information We Collect

We may collect the following types of personal information:

• Registration and Account Information: When you register on our website or app, we collect details such as your name, email address, phone number, and billing address to create and manage your account.
• Order and Transaction Information: We collect information about your purchases, including product details, payment information, and shipping addresses, to process your orders and provide you with the best service.
• Usage Data: We automatically collect information about how you interact with our website and app, such as your IP address, browser type, device information, browsing history, and usage patterns. This helps us improve our website's performance and user experience.
• Customer Support Information: If you contact our customer support team, we may collect information about your inquiry, including your contact details and the nature of your issue, to provide you with effective assistance.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide and Improve Our Services: We use your information to fulfill your orders, process payments, and deliver your purchases. We also analyze your data to understand your preferences and improve our products, services, and website functionality.
• To Communicate with You: We may use your contact information to send you important notifications, order updates, and marketing communications. You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in our emails.
• For Marketing and Promotional Purposes: With your prior consent, we may use your information to send you promotional materials, newsletters, and special offers. You can withdraw your consent at any time by following the unsubscribe instructions in our communications.
• To Comply with Legal Obligations: We may use and disclose your information as required by law, such as responding to legal requests, enforcing our terms and conditions, or protecting the rights and safety of our users.

3. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. Cookies are small text files stored on your device that help us recognize you when you return to our website and remember your preferences. You can manage your cookie preferences through your browser settings.

4. Sharing and Disclosure of Information

We may share your personal information with the following entities and for the specified purposes:

• Service Providers and Business Partners: We may share your information with trusted third-party service providers who assist us in providing our services, such as shipping companies, payment processors, and marketing agencies. These providers are contractually obligated to protect the confidentiality and security of your information.
• Legal and Regulatory Authorities: We may disclose your information to government agencies, law enforcement authorities, or other regulatory bodies as required by law or to comply with legal obligations.
• Other Third Parties: In certain circumstances, we may share your information with other third parties, such as in the event of a business transfer, merger, or acquisition. In such cases, we will ensure that your information is protected and used in accordance with this Privacy Policy.

5. Data Storage and Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our data storage and security practices include:

• Encryption: We use encryption technologies to protect sensitive information, such as payment details and personal data, during transmission and storage.
• Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job duties.
• Regular Audits and Monitoring: We conduct regular security audits and monitoring to ensure the integrity and security of our systems and data.

6. International Data Transfers

If your personal information is transferred outside of Australia, we will ensure that it is protected with appropriate safeguards. We may transfer your data to countries that have adequate data protection laws or where we have entered into agreements with third parties to ensure adequate protection, such as through Standard Contractual Clauses (SCCs) approved by the Australian Information Commissioner 7.

7. Your Rights

Under the Privacy Act 1988, you have certain rights regarding your personal information, including:

• The Right to Access: You have the right to request access to the personal information we hold about you.
• The Right to Correction: You can request that we correct any inaccurate or incomplete personal information we hold about you.
• The Right to Deletion: In certain circumstances, you can request that we delete your personal information.
• The Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• The Right to Data Portability: You have the right to request a copy of your personal information in a portable format and to transmit it to another organization.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or other factors. We encourage you to review this Privacy Policy periodically. If we make significant changes to the Privacy Policy, we will notify you by email or a notice on our website.

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

• Email: [shoubochuanmei@hotmail.com]
• Phone: [+61404530591]